Privacy Policy

Privacy Policy

Royal Plastic Chairs CC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

1. Who We Are

Royal Plastic Chairs CC is a South African-based manufacturer and retailer of tents, plastic chairs, mobile toilets, and related goods.

• Company Registration: 2007/019484/23

• Registered Address: Unit 7, 49 Westmead Road, Westmead, Pinetown, 3610

• Website: www.royaltent.co.za

• Email: salo@royaltent.co.za

• Information Officer: Zayeeda Suleman

2. What Personal Information We Collect

We collect the following types of personal information:

• Clients and Customers:

  • Name, company name

  • Contact details (phone number, email, postal address)

  • Tax and registration information

  • Banking/payment details

• Suppliers and Service Providers:

  • Contact and company information

  • Payment and banking details

• Employees and Job Applicants:

  • Full name, ID number, address, contact details

  • Employment history, qualifications

  • Financial information (for payroll purposes)

3. How We Collect Your Information

We collect personal information directly from you when you:

• Fill out forms or submit inquiries on our website

• Contact us via email, phone, or in person

• Enter into agreements with us

• Apply for a job or submit a CV

• Supply goods or services to our company

We may also collect information from public sources or third-party service providers (e.g. credit checks).

4. Why We Collect and Use Your Information

We collect your information to:

• Process orders, deliver goods and services

• Communicate with clients and suppliers

• Comply with legal and tax obligations

• Maintain business and financial records

• Manage staff and HR processes

• Improve customer experience and website functionality

5. Sharing of Personal Information

We may share your information with:

• Our employees, to perform duties required for business

• Third-party service providers (e.g. payment processors, couriers, IT support)

• Legal and regulatory authorities when required by law

We ensure all third parties respect the confidentiality of your information and comply with POPIA.

6. Data Protection and Security

We use appropriate security measures to protect your personal information, including:

• Firewalls and antivirus protection

• Physical access controls to our premises

• Secure cloud and server environments

• Role-based access for staff

7. Your Rights Under POPIA

You have the right to:

• Access your personal information

• Request correction or deletion of your data

• Object to the processing of your data

• Withdraw consent (if consent was given)

To exercise any of your rights, contact our Information Officer at salo@royaltent.co.za.

8. Retention of Personal Information

We retain your personal information only as long as necessary to:

• Fulfil the purpose for which it was collected

• Comply with legal or regulatory requirements

• Maintain business records

9. Cookies and Website Tracking

Our website may use cookies to enhance your experience. You can set your browser to reject cookies, but this may affect site functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and become effective immediately upon publication.

11. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Information Officer:
Zayeeda Suleman
Email: salo@royaltent.co.za
Tel: 031 700 1704